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Knight-Ridder Corp.
The Basic Story Regarding Knight-Ridder and Information Systems
Knight-Ridder has historically been aggressive in pursuing computer-based strategies. It had an earlier experience
with an on-line approach in Florida in the late 1960s and early 70s called Viewtron that was a financial
disaster. Improvements in IT enabled the San Jose Mercury News to try its Mercury Center approach to become one of the
very first newspapers to provide an on-line service. The San Jose Mercury News was the recipient of a number of awards for
its Mercury Center approach.
Much has now changed as there are hundreds of similar approaches both within the U.S. and on an international basis.
As indicated by a number of the following articles, Knight-Ridder, as well as the entire newspaper industry, is trying to
determine the best possible business model to assure their future success. An acceptable premise is that editors need
vision and chief financial officers need the right kind of numbers. For future success, newspapers need both and
a good understanding of the potential represented by and the threat of information technology.
Newspaper Industry
Knight-Ridder and Rivals
Industry Organizations
Knight-Ridder and Information Systems
Key People within Knight-Ridder and The San Jose Mercury News
- Tony Ridder, Chairman and CEO, Knight-Ridder
- Steve Rossi, President, Newspaper Division
- Dan Finnigan, President of Knight Ridder New Media
- Sharon Mandell, Knight-Ridder Vice President/Technology
- George Riggs, Chairman and Publisher, The San Jose Mercury News
- Dave Bauer, Vice President, Technology, San Jose Mercury News
Some Tips on Doing a Paper on Knight-Ridder and the San Jose Mercury News
- This is a funnel down paper. Start with a focus on Knight-Ridder as one of the major
newspaper comglomerates in the U.S. and then introduce the San Jose Mercury News as one of
its major publications with the intent of discussing Mercury Center as an example of an IT
strategy and implementation in Section III of the paper.
- The Porter Competitive Model analysis should use the San Jose Mercury News and the Bay
Area as the defined market.
- Journalists believe that public enlightenment is the forerunner of justice and the
foundation of democracy. The duty of the journalist is to further those ends by seeking
truth and providing a fair and comprehensive account of events and issues. Conscientious
journalists from all media and specialties strive to serve the public with thoroughness
and honesty. Professional integrity is the cornerstone of a journalist's credibility.
- The basic tenets of journalism: balance, accuracy, leadership, accessibility,
credibility and news judgment.
- The Bloomberg Web page is cited above. Is Bloomberg a competitor of the San Jose Mercury News?
Yes? No? Maybe? Notice on the Bloomberg home page where it says Bloomberg also produces related media products
for distribution in the United States, Canada, Europe, the Middle East, Latin America,
Australia, and Asia. A challenge for the traditional newspapers is determining their more
serious future competitors? As part of this determinination is selecting what is the right
model for the future success of the San Jose Mercury News? Can it succeed
in the future on its own or are key alliances critical to its future success?
- Remember that Mercury Center (now Bayarea.com) is like a user department relative to the IS organization
that provides the traditional IS support. In newspapers this is editorial systems, publishing systems and business systems
(including subscription, advertising, etc.) Mercury Center has no IS manager per se. They
do have a web master. Comment on the importance of both the traditional information systems for the entire
newspaper and the importance of IT to Mercury Center.
Updated January 11, 2005
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