ISM 158: Business Information Strategy

(spring 2007)

 

This class considers the role of information in business strategy.  In particular, we focus on decisions regarding information technology and information systems to give a business competitive advantage over other companies.  We will focus on case studies to see why some businesses are more successful than others in building information systems that lead to organizational and individual efficiencies. 

 

We look at how information impacts industries, markets and countries, and leads to technology development.  We develop an understanding of design and maintenance of networked organizations, including issues of leadership and management.  A full list of topics is given in the table below.

 

Note: This class satisfies the writing-intensive (W) requirement

 

Business Plan Individual Assignment (due May 15 and May 24)

 

Business Analysis Group Project (due May 8, May 29 and June 7)

 

Details

10:00 – 11:45am, Tue/Thu

Physical Sciences room 140

 

Instructor

Kevin Ross

kross@soe.ucsc.edu

Office hours: Tue 3:30– 5pm, E2 room 559

 

Teaching Assistant

Joseph Rios

rios@soe.ucsc.edu

 

Text Book (required)

Corporate Information Strategy and Management

Authors: Applegate, Austin and McFarlin

(Available from bookstore)

 

We will follow the outline and cases of the text fairly closely, and students are expected to read the assigned chapter or case before each class.  Links take you to lecture notes – previous year material will be replaced after each lecture.

 

 

Date

Topic

(Reading =  corresponding chapter from text)

Case

(Reading = corresponding case from text)

Presentation

Assessment

1

Tue, April 3

Introduction

 

 

 

 

Thu, April 5

No class – Instructor Away

 

 

 

2

Tue, April 10

IT Strategy

 

Ingrid Gain

 

3

Thu, April 12

 

Charles Schwab

Johan Stenberg

 

4

Tue, April 17

IT and Organization

Leapfrog

Jose Solorio

 

5

Thu, April 19

Extending the Enterprise

 

Bonnie Suveerachaimonti

Ian Andersen

 

6

Fri, April 20

9:00-10:45am

E2 room 506

(makeup class)

Wyndham

Andrew Back

Brendan Cadam

Project Team and Topic Due

7

Tue, April 24

Making the case for IT

 

Kee-Yip Chan

Kimberly Bernet

 

8

Thu, April 26

 

IT Doesn’t matter

Calvin Chau

Jack Dai

 

9

Tue, May 1

Internetworking Infrastructure

 

Mark Haberman

Shira Ben-Or

 

10

Thu, May 3

 

iPremier

Eduardo Hernandez

Cody Irving

 

11

Tue, May 8

Reliability and Security

 

Sungeun Kim

Matthew Archambault

Project Proposal Due

12

Thu, May 10

 

Ford

Cody Irving

Patrick McCue

 

13

Tue, May 15

Managing Diverse IT Infrastructure

 

Brian McLaughlin

David Challoner

Optional Business Plan Draft

14

Thu, May 17

 

Postgirot

Nicholas Nelson

Christopher Park

 

15

Tue, May 22

Organizing and Leading IT

 

Blake Pereira

Steven Moody

 

16

Thu, May 24

 

Cathay Pacific

Jason Reiber

Ian Rogren

Business Plan Due

17

Tue, May 29

Managing IT Outsourcing

 

Simon Solvason

Optional Project Draft

18

Thu, May 31

 

Royal Caribbean Cruises

Nathaniel Sharp Michelle Swenson

 

19

Tue, June 5

IT Portfolio Management

 

Oliver Threshie

Stephen Sefcik

 

20

Thu, June 7

Conclusion

Global Landscape

Alexander Tuch

Jason Ulit

Project Due

 

Wed, June 13, 8am

Final Exam

 

 

Final Exam

 

Please note schedule change first and third weeks


Assessment

 

 

Value

Due date

News Presentation

5%

Throughout

Quizzes

10%

Throughout

Discussion Participation

10%

Throughout

Business Plan Individual

10%

Thu, May 24

Group Project

40%

Tue, May 8 and Thu, June 7

Final Exam

25%

Wed, June 13, 8:00 – 11:00am

 

Policy

Assignments are due at the start of class on the due date.  Late assignments, missed presentations and quizzes will result in zero grade unless specific permission is given by instructor at least one week in advance.

 

News presentation

Each student will present one news story to the class during the quarter.  The story can be from any source, and describe an interesting recent development in the use of information for business strategy. 

 

The presentation should be professionally presented using powerpoint or similar technology.  It should be 5-8 minutes in length, and include both factual information (who is doing what and why?) and some commentary (your opinion – is this a good idea – why?!) on the story.  All news sources that have been used should be acknowledged with specific references on a final slide.

 

The student is responsible for one of (a) bringing the slides on a laptop, (b) bringing slides on a USB drive that will work on instructor’s laptop,  or (c) emailing slides to the instructor the night before the presentation. 

 

A schedule of presentations will be posted at the end of the first week, and changes can only be made with permission of the instructor.

 

Quizzes

There will be up to five surprise quizzes over the quarter.  These will be fairly short and test knowledge of the text and cases.  Students who are absent the day of a quiz will receive a zero grade for that quiz unless they have informed the instructor at least a week in advance that they have to miss class (for some legitimate reason).

 

Discussion Participation

We will discuss cases approximately once per week.  Active participation in the discussions of the cases and the course material is expected and examined.

 

Business Plan Individual Assignment

You will be provided with a scenario for a business information system problem, and be required to make a written proposal of a solution, as the chief information officer.  See link above.

 

Business Analysis Group Project

The major assignment in this class is a comprehensive project.  You will analyze a major (at least 1000 employees) company, and study how they use information and information systems to achieve competitive advantage.  See link above.

 

The project can be completed in groups of two or three, as you select, and the company is chosen by the group.

 

Final Exam

The final examination will cover the topics from the whole year.  You will not be allowed to bring notes into the exam room.