Table of Contents
Chapter 14
PPT Slide
Chapter Objectives
Planning for Business Change
IS Planning
IS Planning Methodologies
Implementing Business/IS Change
Evaluating Hardware, Software, and Services
Implementing IS
Summary
Two Possible Exam Questions
The Organizational Planning Process
PPT Slide
PPT Slide
PPT Slide
PPT Slide
PPT Slide
A Good Business Vision
A Good Business Vision
PPT Slide
PPT Slide
PPT Slide
Change
Change
Human Aspects of Change
PPT Slide
Change Management
Definition of Change Management
What Does Change Management Require?
End User Resistance
End User Implications
Reengineering a Business Process
Change Management Activities
Recommendations of Consultants
Summary
Possible Exam Questions
Managing Organizational Change
Change: An Important Management Issue
A New Attitude?
HP Change Management Program
PPT Slide
Information Systems Planning
Visioning Questions
Strategic Opportunities Matrix
Critical Success Factors
Information Systems Architecture
Information Systems Architecture
IS Architecture
What is IS Architecture?
Technology Platform
Data Resources
Application Portfolio
IT Organization
IS Architecture
IS Architecture
The U.S. Federal Aviation Administration: Failure in IS Planning
Possible Exam Questions
IS Architecture Summary
IS Architecture Importance
IS Architecture
Important Questions
Custom Built Products (Systems)
Architecture Objectives
Implementation
IS Implementation Process
Organizational Change
Obstacles in IS Implementation
Overcoming User Resistance
Implementation Process
Implementation Activities
Acquisition
Evaluation Factors
Development
Testing
Documentation
Training
Conversion
Major Forms of Conversion
IS Review and Maintenance
Summary
Possible Exam Questions
Implementation
Systems Integrators, ISPs, ASPs, etc.
An Industry Perspective
IT-based Solution Providers
Systems Integrator
Systems Integrators
PPT Slide
IBM Global Services
IBM Global Services
IBM Global Services
IBM Global Services
Divisions of Large Corporations
Government Services, Inc.
PTS
Sema Group
Application Service Provider
Application Service Provider
ASP Aggregators
Internet Service Provider
Internet Service Provider
Summary
Possible Exam Questions
Key Terms in Chapter 14
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